it was pretty legit, i love this phone. i got it about a week ago & i gotta say its the best phone ive ever had. ive had the lg voyager, the blackberry storm, and samsung reality. all quite different phines and this is by far the best phone ever. you can go to amazon.com to get this phone refurbished, no contract, for only about 54 dollars. free shipping. then just call verizon to activate it for 35 dollars i think, great deal! i love thee palm synergy, the nice compact keyboard and the bright beautiful screen. camera is okay with an okay LED flash.